Commitment to Operational Excellence

Our mission is to continually deliver value-added services to our customers and act with responsibility for the benefit of all our Interested Parties and the Communities we operate. To achieve this, Uni Systems Management has set up a Corporate Governance Scheme consisting of an efficient Organizational Structure, well-defined processes, skilled and talented people, appropriate infrastructure, and tools with the aim to provide integrated solutions and services of high quality to its Customers, continually incorporate niche technologies in its solution offerings, ensure continuity of its services, preserve Company and Customers’ information and assets and operate in an efficient manner. We continually pursue operational excellence through a set of ISO Certifications that we maintain in the areas of Quality Management, Information Security and IT Services Management, Privacy Management, Business Continuity, Environmental Management, and Occupational Health and safety.  

Certification body: TÜV NORD

Our Certifications

ISO 9001:2015

Quality Management System

Uni Systems underlines its dedication to providing high-quality services by continually striving to improve its operations and deliverables for the benefit of its customers, employees and interested parties and enhance its overall business performance. The Company is committed to ensuring that the highest quality standards are in place throughout its business processes and that they are routinely upheld. We maintain a certified Quality Management System which is progressively optimized in order to increase the value of our integrated solution offerings. According to the company’s quality policy, Uni Systems aims to offer to its customers and its stakeholders innovative services of high business value by continually incorporating new technologies and trends, monitoring the changes in the external environment, managing the related risks and opportunities, complying with rules and regulations of the markets it serves and respecting customer information confidentiality.

ISO/IEC 27001:2013

Information Security Management System

Uni Systems has established a certified Information Security Management System which enables the company to maintain and assure the confidentiality, integrity and availability of corporate information across all company activities, according to the requirements of the international standard ISO/IEC 27001:2013. Uni Systems is committed to provide confidence to its Stakeholders and Customers, by minimizing and mitigating any risks that could adversely affect the Company's information assets. Through a set of integrated processes and mechanisms across the organization, appropriate infrastructure and equipment and continuous security awareness of its personnel, Uni Systems takes all necessary actions to ensure that sensitive information and data crucial to the business are protected.   

ISO 22301:2019

Business Continuity Management System

Uni   Systems  Management   has authorized,  with the appropriate funding and continuous support, the setup and maintenance of a Business Continuity Management System (BCMS). This system  covers  all  necessary and critical operations of Uni Systems. The Company maintains a Business Continuity Strategy  in  order  to ensure  that  its services both to its external and internal customers are offered uninterruptedly. For the proper design, implementation and maintenance of the BCMS, the Uni Systems Management is committed to conduct Business Impact Analysis and Risk Analysis in order to identify threats which could lead to disruption of our operations, assess their impact to our business and build resilience, thus act with a structured, controlled and timely manner should these threats are realized. Our Business Continuity Management System is certified in accordance with the requirements of ISO 22301:2019 Standard. 


ISO/IEC 20000-1:2018

IT Service Management System

Uni Systems’ IT Service Management System (ITSM) is ISO/IEC 20000-1:2018 certified, meeting the requirements of this international standard. By obtaining this certification, Uni Systems is committed to design, implement and operate its IT services in a manner that maximizes the value to its customers and achieve high levels of customer satisfaction. Uni Systems pursues the optimum balance of demand vs supply of its IT services in order to meet the company’s business objectives and to achieve economies of scale towards the efficiency and effectiveness of investments in IT infrastructure and equipment. Through a set of integrated processes, practices and tools followed across the organization, Uni Systems enables corporate learning, knowledge sharing and continuous improvement mechanisms for the delivery of its services.

ISO 14001:2015

Environmental Management System

Uni Systems is committed to remain environmentally responsible and has developed an ESG Strategy aiming to deliver a sustainable future to the generations to come. Uni Systems continually assesses the environmental impact of its business activities and has taken all necessary measures and initiatives in order to minimize them. Also, environmental programs are in place to increase the sensitivity and engagement of its employees towards the protection of the environment. With the ultimate goal to secure its sustainability and compliance to Environmental Legislation, Uni Systems is bound to track, apply and implement any needed legal regulations relevant to its operation. In order to protect its own employees, interested parties and the Community, Uni Systems implements special emergency precautions and preventive actions as an outcome of its environmental risk management process. The Environmental Management System of the Company is certified according to ISO 14001:2015

ISO 45001:2018

Occupational Health and Safety Management System

We, at Uni Systems, provide and maintain a safe working environment, with the proper conditions and facilities for the safety and welfare of our people. In accordance with the relevant Regulations, we continually assess hazards and risks for the safety of our working environment, employees and partners and we assess their impact. We organize our premises in a manner which safeguards the safety of our employees, partners and visitors, we provide the necessary means of protection for works with high criticality and we have set up an Employee Committee empowered to propose any improvements relevant with Health & Safety issues. We maintain a set of programs and initiatives  for the training of our employees regarding health, safety and well-being of our employees. Our Occupational Health and Safety Management System is certified according to ISO 45001:2018 

ISO 27701:2019

Privacy Information Management System (PIMS)

We commit to personal data protection that is processed in our day-to-day business. We treat the processing activities with paramount importance and for that reason, we have developed a Privacy Information Management System (PIMS), according to the requirements of the international standard ISO/IEC 27701:2019. PIMS, as an extension of our ISMS (ISO/IEC 27001) focuses on the development, maintenance, and continuous improvement of practices, policies, procedures, tools, and security controls that support secure personal data processing. By leveraging our existing and mature GDPR framework, we implement and support the pillars of secure information processing by aligning the frameworks of ISO 27001 (information/cyber security), ISO 27701 (privacy), and GDPR in our internal Governance.