Infrastructure & Operations

The foundation of digital transformation

ICT Infrastructure and operations (I&O) have undergone significant disruption, prompted by the rapid growth of modern architectures and technologies and driven by virtualization, cloud and automation. Modern ICT Infrastructure is the foundation for running and operating state-of-the art, agile, service-based, on-demand business applications. The way we design, architect, manage, operate, monitor and provide compute, storage and network resources across an organization to multiple sites and on multiple end-user devices, in a secured and transparent fashion, is a key challenge to all CIOs.

Automation, hybrid IT, DevOps, data & storage management, IoT, new consumption models are at the forefront

Uni Systems, having an over half of a century experience in ICT infrastructure technologies and architectures, is the ideal partner to assist any type of organization to move to the next level of I&O maturity. We provide consultation, assessment, design, implementation, operation, support and monitor services on any type of ICT architectures; physical, virtualized, and cloud based. Scalable hardware architectures, unified fabric, software defined everything (networks, storage, Data Centers), server and application virtualization, are key technology offerings tied together with automation, monitoring, provisioning and security-by-design. 

Our Offerings

Uni Systems offering includes a comprehensive solution portfolio to enable our clients focus on their business goals as they allow to handle their infrastructure and operational needs.  

Service desk support 24/7
Analysis of Voice/Video quality of service
Operations support: Backup & recovery, Capacity planning, migration, Tuning, Application refreshes
Application support: break/fix, maintenance, system changes, patching, DBA services, administration
Security services: FW, IDS, IDP, logging, forensics
On premises & cloud systems: network, server, storage, virtualization
Disaster recovery: 15’min RPO, 2 hour RTO, semi-annual testing, max availability architecture, hot site
Service Level agreements: service availability, service performance, ticket response, backup/restore, disaster recovery
Lifecycle Services: Customer Requirements Analysis, Design, Implementation, Optimization, Managed services, Technical Support, Training and Enablement, support
Collaboration Architecture Strategy: Collaboration Requirements assessment, Collaboration Architecture, Audio Visual Study, Professional Services
Unified Communication / Collaboration adoption services
Network Optimization Assessment: Discovery, Analysis, Report and Roadmap
Enterprise Mobility Strategy: WiFi design connectivity and optimization, Secure Access Control, Customer Mobile Experience
Digital Transformation Advisory Services 
SD migration services 
Network Orchestration and Automation Services
New trends in digital indicate I&O changes in structures, metrics and skill-sets to align with business requirements.
What we deliver

We aim at improving performance and delivering results with regards to introduction and enablement of tools and practices, covering the integration needs of existing ICT investments.

Communication and Collaboration platforms
Corporate Telephony
Unified Communication
Messaging Presence
Voice Video Web Conferencing/Team Collaboration
Audio Visual Solutions
Data Center Networking
Campus/Branch Networking  
Mobility/Wireless Indoor, Outdoor/Bring Your Own Device 
Application Delivery
Network Management 
SDN / SD WAN /SD Access 
Cloud Networking  
Network Programmability/Automation 
Network Performance and Security Analytics 
Digital Signage (passive – interactive) 
Smart Shop (audience measurement, behaviour analysis) 
Smart Queue solutions 
Mobile Customer Experiences 
Location enabled services