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Technical Support
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Technical support and/or maintenance services are provided on the basis of agreed contractual terms. In such cases, please consult the terms of the agreement you have signed with us.
Service details
Reference number
Company code (Κωδικός Εταιρίας)
Company name (Επωνυμία Εταιρίας)
VAT Number (ΑΦΜ)
Special reference (Κωδικός Συμβολαίου)
Contact details
First Νame (Όνομα)
Last Νame (Επίθετο)
Phone Number (Τηλέφωνο)
Address (Διεύθυνση)
Email
Service Recipient details
Copy from Service details above
Company code (Κωδικός Εταιρίας)
Company name (Επωνυμία Εταιρίας)
VAT Number (ΑΦΜ)
Special reference (Κωδικός Συμβολαίου)
Contact details
Copy from Contact details above
First Νame (Όνομα)
Last Νame (Επίθετο)
Phone Number (Τηλέφωνο)
Address (Διεύθυνση)
Email
Product details
Select Manufacturer
3COM
ACCUPOWER
ACER
ADAPTEC
AIPTEK
AIRIS
AIRTIES
AMD
APC
APPLE
ASUS
AVAYA - VOICE
BARACODA
BELKIN
BENQ
BROTHER
BUFFALO
BULL
CISCO
CITIZEN
CITRIX
CREATIVE
CRYPTO
DELL
DIGITAL
D-LINK
EATON
ELTRON
EMC
EPSON
FUJITSU
FUJITSU TECHNOLOGY SOLUTIONS
FUJITSU-SIEMENS
GENICOM
GIGABYTE
GRIFFIN
HEWLETT PACKARD
HITACHI
HYUNDAI
IBM/LENOVO
INFO-QUEST
INTEL
IOMEGA
JETWAY
KINGSTON
KODAK
KONICA MINOLTA
KYOCERA
LACIE
LENOVO
LENOVO/ IBM
LEXIS
LEXMARK
LG ELECTRONICS
LINKSYS
LOGITECH
MECCANO
METROLOGIC
MICROCOM
MOTOROLA
NEC
NETAPP
NORTEL - DATA
NORTEL - VOICE
OKI
OLIVETTI
PANASONIC
PHILIPS
QMS
QTEK
RICOH
SAMSUNG
SEAGATE
SEIKOSHA
SHARP
SONY
SONY-ERICSSON
STAR
SYMANTEC
SYMBOL
TALLY
TOSHIBA
U.S.ROBOTICS
VMWARE
WESTERN DIGITAL
WINCOR
X-CODE
XEROX
OTHERS
Product Nο./Model Type (Κωδ. Προϊόντος)
Operating System
WINDOWS 98
WINDOWS XP HOME
WINDOWS XP PROFESSIONAL
WINDOWS 2000 PROFESSIONAL
WINDOWS VISTA PROFFESIONAL
WINDOS VISTA ULTIMATE
WINDOWS 7 STANDARD
WINDOWS 7 PROFFESIONAL
WINDOWS 7 ULTIMATE
WINDOWS 2000 SERVER
WINDOWS 2000 ADVANCED SERVER
WINDOWS 2003 SERVER
WINDOWS 2008 SERVER
WINDOWS SMALL BUSINESS SERVER STANDARD 2011
WINDOWS SMALL BUSINESS SERVER 2008 STANDARD
UNIX
LINUX
NOVELL
AVAYA VOICE - DEFINITY
AVAYA VOICE - IP OFFICE
AVAYA VOICE - S8XXX
NORTEL VOICE - BCM
NORTEL VOICE - CS1000
NORTEL VOICE - OPT11
NORTEL VOICE - 61/81
NORTEL DATA - PASSPORT 8XXX
NORTEL DATA - ERS 55XX
NORTEL DATA - BAYSTACK
NORTEL DATA - CONTIVITY 17XX
NORTEL DATA - ALTEON FIREWALL
NORTEL DATA - ALTEON BALANCER
AVAYA VOICE - APPLICATIONS
NORTEL VOICE - APPLICATIONS
OTHER
Serial Number (Σειριακός Αριθμός)
Spoiled Parts (Χαλασμένο προϊόν)
Software Details (Στοιχεία Software)
Software Version (Έκδοση Λογισμικού)
Issue Severity Level
BLOCKING
NON - BLOCKING
OTHER
Description of Damage (Περιγραφή Βλάβης)
Service Type
SUPPORT CONTRACT
WORKING HOURS PRE-EMPTION CONTRACT
ON CALL SUPPORT
Comments (Σχόλια Πελάτη)
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